2014 Jeep Cherokee: Shifting roughly
Common wear/failure (not a recall)
Symptoms
Owners of the 2014 Cherokee report: shifting roughly. CarComplaints.com lists 118 owner complaints, average mileage 17,200 miles.
NHTSA has 1471 owner complaints for the 2014 Cherokee in this area. Examples:
- NHTSA complaint ODI #11769930 (filed 10/08/2026): “Active drive 2 ptu failure caused jeep to lose power on roadway forcing me to try to get to shoulder quickly to avoid blocking traffic or being rear ended. the part is available. i haven’t sent to dealership due to financial constraints. there are numerous in…”
- NHTSA complaint ODI #11769410 (filed 10/06/2026): “The transmission light went on. car was brought into dealership two times while still under warranty. they did not have a fix and ptu was on back order for over a year in 2017. i am now resorting to pay out of pocket. i had a ptu shipped from a jeep dealer in…”
Likely causes
Sources do not establish a single root cause; diagnosis is needed. Owner-reported fixes are listed below.
Fix, in plain English
Most common owner-reported solutions on CarComplaints.com: software upgrade (25 reports) no solution (24 reports) replace transmission (14 reports) transmission replaced (4 reports) fixed by recall (2 reports). Check for open recalls and extended warranty coverage with a dealer before paying out of pocket.
DIY difficulty: Pro
Diagnosis needs a scan tool; repair or replacement needs a lift, transmission jack and the manufacturer's fluid fill/relearn procedure. (Our assessment.)
Cost
No sourced cost range: get a written quote after diagnosis.
Typical parts (search links, no affiliate codes)
AutoZone · O'Reilly · Advance · RockAuto
Sources
Page last updated .