Mechanic Notes

2021 Jeep Cherokee Lower Arm recall 20V657000

Safety recall

Component: Suspension: Front: Control Arm: Lower Arm · Campaign 20V657000 · Reported 27/10/2020

Symptoms / what can happen

A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.

Cause

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

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Sources

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