2019 Ford Explorer: Structure complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 150 owner complaints for the 2019 Ford Explorer that list the structure component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11766443 (filed 09/23/2026): “The contact owns a 2019 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, upon taking the vehicle to a local dealer, no failures were found, and the vin was removed from the recall. upon further inspection, the contact became aware that the fr…”
- NHTSA complaint ODI #11766005 (filed 09/21/2026): “Driver side roof rack cover blew off while driving on the highway. dealer says they previously repaired this under an existing recall and is not going to fix it again. i understand a new recall was issued in july 2026, but our vin is not covered even though ours blew off…”
- NHTSA complaint ODI #11762218 (filed 09/04/2026): “The contact owns a 2019 ford explorer. the contact received notification of nhtsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. the contact stated that while driving at an undisclosed speed, the front a-pillar trims detached. the contact was…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Varies
Depends on the specific failure; get a diagnosis first. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
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