2019 Ford Explorer: Rear window shattered while parked
Common wear/failure (not a recall)
Symptoms
Owners of the 2019 Explorer report: rear window shattered while parked. CarComplaints.com lists 1 owner complaints, average mileage 28,000 miles.
NHTSA has 8 owner complaints for the 2019 Explorer in this area. Examples:
- NHTSA complaint ODI #11767437 (filed 09/28/2026): “We have contacted ford motor company previously about this issue. the leather dash pad on our explorer is detached near the windshield and is rolling up back towards the interior of the vehicle. the dealer has inspected (deacon jones, goldsboro, nc) and has …”
- NHTSA complaint ODI #11644810 (filed 02/25/2025): “The molding around my windshield is no longer there due to a recall from 1/19/24. i am no worried that either my windshield could fall out or that i might get water damage in my vehicle from the missing molding that goes around the windshield. the recall is…”
Likely causes
Sources do not establish a single root cause; diagnosis is needed. Owner-reported fixes are listed below.
Fix, in plain English
Most common owner-reported solutions on CarComplaints.com: windows /. Check for open recalls and extended warranty coverage with a dealer before paying out of pocket.
DIY difficulty: Moderate
Leaks can often be traced with a water test and resealed; glass replacement is a pro job. (Our assessment.)
Cost
CarComplaints.com owners report a typical repair cost of about $640 (owner-reported average, not a quote).
Typical parts (search links, no affiliate codes)
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