2021 Jeep Grand Cherokee Video (Touch)Screen/Monitor/Unit recall 25V083000
Safety recall
Symptoms / what can happen
A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
Cause
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The fix, in plain English
Safety recall work is done free by a franchised dealer. Official remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Difficulty
Not DIY: recall remedies are performed by a franchised dealer.
Cost
Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.
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