2021 Jeep Grand Cherokee Side/Window recall 24V897000
Safety recall
Symptoms / what can happen
An air bag that does not deploy during a crash increases the risk of injury.
Cause
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The fix, in plain English
Safety recall work is done free by a franchised dealer. Official remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Difficulty
Not DIY: recall remedies are performed by a franchised dealer.
Cost
Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.
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