2010 Ford Explorer: Seats complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 20 owner complaints for the 2010 Ford Explorer that list the seats component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #10786535 (filed 10/27/2015): “Tl* the contact owns a 2010 ford explorer. the contact stated that the front driver side seat failed to re-adjust forward. the failure recurred numerous times. the vehicle was not diagnosed or repaired. the manufacturer not notified of the failure. the approximate failure mileage was 84,000.…”
- NHTSA complaint ODI #10519473 (filed 06/12/2013): “Tl* the contact owns a 2010 ford explorer. the contact stated the design of the driver and front passenger seat head restraints pushed the occupants head forward in an uncomfortable position. she turned the head restraints around in order to assume a comfortable position while traveling. the manufac…”
- NHTSA complaint ODI #10445768 (filed 01/29/2012): “The headrest on my just purchased 2010 ford explorer tilt so far forward that it is uncomfortable to drive. after researching this it seems to be a common problem. sounds like to me there should be a safety recall to replace the headrests with adjustable ones. with so many complaints out there wh…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Varies
Depends on the specific failure; get a diagnosis first. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
Typical parts (search links, no affiliate codes)
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Sources
Page last updated .