2021 Ford Escape: Structure complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 95 owner complaints for the 2021 Ford Escape that list the structure component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11760376 (filed 08/28/2026): “The contact owns a 2021 ford escape. the contact stated that the vehicle was taken to a dealer, where it was serviced under customer satisfaction program 23b-56; however, the replacement welding caused the front driver's side door to fail. additionally, the contact stated that while attempting to en…”
- NHTSA complaint ODI #11759872 (filed 08/26/2026): “When i lock my car, whether from my phone, keys, or lock button inside car, the car will lock except the passenger side door which remains unlocked. so when the car is supposed to be locked and secured, anyone who wants can gain access in my car whenever they want. the car alarm will go off. but the…”
- NHTSA complaint ODI #11745094 (filed 06/18/2026): “The sunroof cover has come off its tracks and has lost tension. it requires a full sunroof cover replacement. upon searching this issue online, i found it was a common issue in escapes around 2020-2022.…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Varies
Depends on the specific failure; get a diagnosis first. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
Typical parts (search links, no affiliate codes)
AutoZone · O'Reilly · Advance · RockAuto
Sources
- NHTSA complaints API: ESCAPE 2021
- NHTSA complaints API: ESCAPE HEV 2021
- NHTSA complaints API: ESCAPE HYBRID 2021
- NHTSA complaints API: ESCAPE PHEV 2021
Page last updated .