2025 Dodge Durango: Electrical System complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 5 owner complaints for the 2025 Dodge Durango that list the electrical system component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11765674 (filed 09/20/2026): “Bought the car brand new, the radio and navigation system will reset/ stop working completely in the middle of a trip. sometimes it won’t even come on have to turn the car off and on again to get the navigation screen to come on. we have taken it to the dealership multiple times and all they have do…”
- NHTSA complaint ODI #11724254 (filed 03/14/2026): “The infotainment system always reboots. the screen will stay black or frozen. the system is constantly needing to be rebooted by holding the power button until the dodge logo comes up. the back up camera gets stuck when in reverse then going to drive. the picture stays frozen in time for about 4 min…”
- NHTSA complaint ODI #11709649 (filed 01/08/2026): “The acc will just turn off without warning. a yellow warning light turns on to signal driver it is not operational. this has happened many times. the warning light also occurs when the system is not turned on. the fcc warning comes on intermittently and states like the acc service immediately. …”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Moderate
Finding and splicing chewed wiring is doable with a multimeter and patience but can be time-consuming; harness replacement is pro work. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
Typical parts (search links, no affiliate codes)
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Sources
Page last updated .