Mechanic Notes

2023 Dodge Durango Column Shift recall 23V640000

Safety recall

Component: Power Train: Automatic Transmission: Lever And Linkage: Column Shift · Campaign 23V640000 · Reported 18/09/2023

Symptoms / what can happen

A sudden loss of drive power can increase the risk of a crash.

Cause

Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

Typical parts (search links, no affiliate codes)

AutoZone · O'Reilly · Advance · RockAuto

Sources

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