Mechanic Notes

2021 Toyota RAV4 Dc/Dc Converter recall 23V478000

Safety recall

Component: Electrical System:Propulsion System:Dc/Dc Converter · Campaign 23V478000 · Reported 12/07/2023

Symptoms / what can happen

A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.

Cause

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

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Sources

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