2019 Toyota RAV4 Electric Power Assist System recall 20V373000
Safety recall
Symptoms / what can happen
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Cause
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
The fix, in plain English
Safety recall work is done free by a franchised dealer. Official remedy: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Difficulty
Not DIY: recall remedies are performed by a franchised dealer.
Cost
Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.
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