2020 Subaru Outback: Windshield cracked
Common wear/failure (not a recall)
Symptoms
Owners of the 2020 Outback report: windshield cracked. CarComplaints.com lists 11 owner complaints, average mileage 8,400 miles.
NHTSA has 383 owner complaints for the 2020 Outback in this area. Examples:
- NHTSA complaint ODI #11659737 (filed 05/08/2025): “I am on my third windshield in les than a year. the tiniest pebble will crack the windshield, or sudden changes to weather has now caused a stress crack. seems to be poor weight distribution on the design. there is extensive customer complaints on line with th…”
- NHTSA complaint ODI #11635838 (filed 01/14/2025): “The contact owns a 2020 subaru outback. the contact stated that the front passenger’s side mirror had started to detach from the vehicle without an impact to the vehicle, and the mirror had become inoperable. the vehicle was not yet diagnosed or repaired. neit…”
Likely causes
Sources do not establish a single root cause; diagnosis is needed. Owner-reported fixes are listed below.
Fix, in plain English
Most common owner-reported solutions on CarComplaints.com: insurance claim to replace windshield (3 reports) have windshield replaced (2 reports) i will have to get another windshield, pay for calibration (2 reports) extended warranty replacement (1 reports) manufacturer will replace windshield free of charge (1 reports). Check for open recalls and extended warranty coverage with a dealer before paying out of pocket.
DIY difficulty: Moderate
Leaks can often be traced with a water test and resealed; glass replacement is a pro job. (Our assessment.)
Cost
CarComplaints.com owners report a typical repair cost of about $990 (owner-reported average, not a quote).
Typical parts (search links, no affiliate codes)
AutoZone · O'Reilly · Advance · RockAuto
Sources
Page last updated .