Mechanic Notes

2018 Subaru Outback Rearview Mirrors/Devices recall 18V935000

Safety recall

Component: Visibility: Rearview Mirrors/Devices · Campaign 18V935000 · Reported 31/12/2018

Symptoms / what can happen

Failure to display the rearview image while backing up increases the risk of crash.

Cause

Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

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Sources

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