2024 Ram 2500: Service Brakes complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 15 owner complaints for the 2024 Ram 2500 that list the service brakes component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11763719 (filed 09/11/2026): “While driving, the vehicle suffered a sudden, complete, and catastrophic loss of braking power due to a total failure of the brake fluid line. the vehicle had to be immediately pulled off the road to avoid a serious collision.the vehicle was transported to a certified ram dealership service center (…”
- NHTSA complaint ODI #11759006 (filed 08/24/2026): “The contact owns a 2024 ram 2500. the contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. the contact had to pump the brake pedal several times to stop the vehicle. the vehicle was taken to the dealer for an oil change, and the contact informed the dealer of…”
- NHTSA complaint ODI #11743011 (filed 06/09/2026): “Brakes always collapse to the floor. you cannot stick your toe in between the brake and the floorboard. but if you pump up the brakes like you used in the 1970''s the brake will rise and you can put a full foot underneath between the brake and the floorboard. those making the brakes stop the truck 8…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Moderate
Pads and rotors are a common DIY job with hand tools and a jack; ABS/hydraulic faults need a scan tool. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
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