Mechanic Notes

2014 Ram 2500 Connection recall 19V021000

Safety recall

Component: Steering:Linkages:Drag:Link:Connection · Campaign 19V021000 · Reported 25/01/2019

Symptoms / what can happen

A drag link separation can cause a loss of steering control, increasing the risk of crash.

Cause

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

Typical parts (search links, no affiliate codes)

AutoZone · O'Reilly · Advance · RockAuto

Sources

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