Mechanic Notes

2020 Nissan Murano Linkages recall 21V170000

Safety recall

Component: Steering: Linkages · Campaign 21V170000 · Reported 11/03/2021

Symptoms / what can happen

Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

Cause

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

Typical parts (search links, no affiliate codes)

AutoZone · O'Reilly · Advance · RockAuto

Sources

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