2024 Kia Sorento: Service Brakes complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 8 owner complaints for the 2024 Kia Sorento that list the service brakes component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11762310 (filed 09/05/2026): “My 2024 kia sorento has experienced a dangerous brake failure on three separate occasions in which the brake pedal went to the floor and the vehicle lost normal braking capability. the first failure occurred on 7/1/2026 and was confirmed by the kia dealer; the master cylinder was found leaking brake…”
- NHTSA complaint ODI #11746301 (filed 06/24/2026): “The contact owns a 2024 kia sorento. the contact stated that while driving at an undisclosed speed, there was an abnormal shaking in the steering wheel. the vehicle was taken to the dealer, where it was diagnosed with improperly sized brake rotors. the rotors were resurfaced; however, the failure p…”
- NHTSA complaint ODI #11720380 (filed 02/25/2026): “Ebp light comes on dash while driving. codes have been determined by dealership but refuse to fix unless light is active. to get light off - must stop vehicle and turn on and off ebp switch and light goes off. switch or sensor not working causing the problem.…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Moderate
Pads and rotors are a common DIY job with hand tools and a jack; ABS/hydraulic faults need a scan tool. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
Typical parts (search links, no affiliate codes)
AutoZone · O'Reilly · Advance · RockAuto
Sources
- NHTSA complaints API: SORENTO 2024
- NHTSA complaints API: SORENTO HYBRID 2024
- NHTSA complaints API: SORENTO PLUG-IN HYBRID 2024
Page last updated .