Mechanic Notes

2022 Kia Sorento Camera recall 23V610000

Safety recall

Component: Back Over Prevention: Sensing System: Camera · Campaign 23V610000 · Reported 31/08/2023

Symptoms / what can happen

A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Cause

Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

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Sources

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