Mechanic Notes

2019 Kia Sorento Camera recall 23V639000

Safety recall

Component: Back Over Prevention: Sensing System: Camera · Campaign 23V639000 · Reported 15/09/2023

Symptoms / what can happen

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Cause

Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

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Sources

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