Mechanic Notes

2010 Jeep Grand Cherokee Transfer Case (4-Wheel Drive) recall 13V175000

Safety recall

Component: Power Train:Transfer Case (4-Wheel Drive) · Campaign 13V175000 · Reported 07/05/2013

Symptoms / what can happen

If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Cause

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

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AutoZone · O'Reilly · Advance · RockAuto

Sources

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