Mechanic Notes

2019 Jeep Cherokee Rack recall 19V637000

Safety recall

Component: Steering: Rack And Pinion: Rack · Campaign 19V637000 · Reported 29/08/2019

Symptoms / what can happen

A loss of steering control increases the risk of a crash.

Cause

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

Typical parts (search links, no affiliate codes)

AutoZone · O'Reilly · Advance · RockAuto

Sources

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