Mechanic Notes

2021 Infiniti Q50 Software recall 21V234000

Safety recall

Component: Engine And Engine Cooling: Engine: Engine Control Module (ECU/ECM): Software · Campaign 21V234000 · Reported 04/04/2021

Symptoms / what can happen

A lack of fuel may cause an engine stall, increasing the risk of a crash.

Cause

Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

Typical parts (search links, no affiliate codes)

AutoZone · O'Reilly · Advance · RockAuto

Sources

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