Mechanic Notes

2014 Ford Fusion Latch recall 20V177000

Safety recall

Component: Latches/Locks/Linkages: Doors: Latch · Campaign 20V177000 · Reported 23/03/2020

Symptoms / what can happen

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Cause

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

Typical parts (search links, no affiliate codes)

AutoZone · O'Reilly · Advance · RockAuto

Sources

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