2012 Ford Fusion: Steering complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 1512 owner complaints for the 2012 Ford Fusion that list the steering component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11771615 (filed 10/16/2026): “The contact owns a 2012 ford fusion. the contact stated that while entering the vehicle to start the engine, the power steering became inoperable. the contact associated the failure with nhtsa campaign number: 15v340000 (steering); however, the dealer refused to perform the steering gear recall repa…”
- NHTSA complaint ODI #11766725 (filed 09/24/2026): “Our 2012 fusion suffered a sudden loss of power steering, was diagnosed with code u3000 at a ford dealer, and that the dealer confirmed it matches the 15s18 recall symptoms despite being built two months outside the window. our vehicle was manufactured at the hermosillo plant in 2012, just two mont…”
- NHTSA complaint ODI #11766310 (filed 09/23/2026): “The contact owns a 2012 ford fusion. the contact stated that while driving 50 mph, the vehicle lost power steering assist, causing the steering wheel to be significantly difficult to turn. the contact was able to drive to the nearby residence and parked in the driveway. the message "service power st…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Pro
Electric power steering faults typically need module diagnosis with a scan tool and calibration. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
Typical parts (search links, no affiliate codes)
AutoZone · O'Reilly · Advance · RockAuto
Sources
Page last updated .