Mechanic Notes

2015 Ford F-150 Upper Ball Joint recall 21E027000

Safety recall

Component: Suspension:Front:Control Arm:Upper Ball Joint · Campaign 21E027000 · Reported 12/04/2021

Symptoms / what can happen

An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.

Cause

Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: DRiV will notify owners, and dealers will inspect, and if necessary replace the ball joint, free of charge. Owner letters were mailed May 5, 2021. Owners may contact Tenneco Automotive customer service at 1-877-489-6659.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

Typical parts (search links, no affiliate codes)

AutoZone · O'Reilly · Advance · RockAuto

Sources

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