Mechanic Notes

2021 Ford Edge Retractor recall 21V377000

Safety recall

Component: Seat Belts: Front: Retractor · Campaign 21V377000 · Reported 24/05/2021

Symptoms / what can happen

A seatbelt assembly that does not function as intended can increase the risk of injury during a crash.

Cause

Ford Motor Company (Ford) is recalling certain 2021 Edge vehicles. The driver's seat belt retractor pretensioner assembly may not function correctly when activated during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Dealers will replace the driver's seat belt retractor pretensioner assembly, free of charge. Owner notification letters were mailed on June 15, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C13.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

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Sources

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