Mechanic Notes

2024 Chevrolet Silverado 2500HD Steering recall 23V549000

Safety recall

Component: Steering · Campaign 23V549000 · Reported 03/08/2023

Symptoms / what can happen

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Cause

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

Typical parts (search links, no affiliate codes)

AutoZone · O'Reilly · Advance · RockAuto

Sources

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