2024 Chevrolet Silverado 2500HD: Service Brakes complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 39 owner complaints for the 2024 Chevrolet Silverado 2500HD that list the service brakes component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11770297 (filed 10/10/2026): “My brake rotors are damaged to the point where they have to be replaced at 36,000 miles this doesn’t sound right to me because i had the same truck in a 2018 and i had over 60,000 miles on it and the brakes were still like new. i was just trying to find out if they’re having a problem with their bra…”
- NHTSA complaint ODI #11668850 (filed 06/24/2025): “Truck keeps losing trailer brakes, intermittent as i am towing a 10,000 lb camper. very unsafe…”
- NHTSA complaint ODI #11664955 (filed 06/04/2025): “While pulling my vilano fifth wheel trailer to alabama from my home state of texas the driver information center alerted me that the trailer brakes were disconnected. then a short while later it alerted that trailer brakes were connected. this situation continued for the entire trip to alabama. w…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Moderate
Pads and rotors are a common DIY job with hand tools and a jack; ABS/hydraulic faults need a scan tool. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
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