2023 Chevrolet Silverado 2500HD: Electrical System complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 16 owner complaints for the 2023 Chevrolet Silverado 2500HD that list the electrical system component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11761725 (filed 09/02/2026): “The stereo screen face failed, with warning signs in foreign languages. an inspection was completed and it was confirmed that the module behind the screen attempted to update and burned out. when this system update failed it continued to run power resulting in a dead battery. luckily there was anoth…”
- NHTSA complaint ODI #11744216 (filed 06/15/2026): “Was driving east on i40 between hinton and calumet when my truck through a check engine light and service parking break. i pulled over it smelt like burning wires i cleared the codes with a code reader and turn the truck on the accessory when smoke filled the cab i got out and the truck was in flame…”
- NHTSA complaint ODI #11736161 (filed 05/06/2026): “Truck will not release the key consistently upon shutting down the truck. the interlock will not allow it to turn fully off and pull out despite being placed in park.…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Moderate
Finding and splicing chewed wiring is doable with a multimeter and patience but can be time-consuming; harness replacement is pro work. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
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