2017 Chevrolet Silverado 2500HD: Service Brakes complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 37 owner complaints for the 2017 Chevrolet Silverado 2500HD that list the service brakes component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11612457 (filed 09/03/2024): ““service trailer brake system” warning on dic. vehicle undriveable, inop, safety issue! start truck, the above warning will flash off and on, code c1117 dtc.…”
- NHTSA complaint ODI #11537451 (filed 08/09/2023): “The contact owns a 2017 chevrolet silverado. the contact stated that while driving approximately 5 mph, the braking system suddenly failed causing the brake pedal to become extremely hard to press and the vehicle would not immediately stop. as a result, the contact crashed into a utility pole. durin…”
- NHTSA complaint ODI #11512176 (filed 03/16/2023): “The contact owns a 2017 chevrolet silverado. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 19v761000 (service brakes, hydraulics, service brakes, electronic stability control). the contact stated that while driving at 55 mph, the brake pedal was depressed; …”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Moderate
Pads and rotors are a common DIY job with hand tools and a jack; ABS/hydraulic faults need a scan tool. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
Typical parts (search links, no affiliate codes)
AutoZone · O'Reilly · Advance · RockAuto