2016 Chevrolet Silverado 2500HD: Steering complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 47 owner complaints for the 2016 Chevrolet Silverado 2500HD that list the steering component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11649922 (filed 03/22/2025): “Steering is loose/has play. vehicle shakes with driving. steering gear box is leaking. issue puts myself and others at risk due to the sudden pulling to either side while driving. vehicle will be inspected in the next week.…”
- NHTSA complaint ODI #11618920 (filed 10/09/2024): “Chevy duramax trucks, 2011-2016 use a cp4 fuel pump that will eventually fail. the engine shuts off and there is a loss of steering and brakes. this is a major safety issue. i called chevy gm 1800 222 1020 and was told, " we are aware of the problem, have no remedy, no recall has been issued yet, c…”
- NHTSA complaint ODI #11616188 (filed 09/24/2024): “- electronic power steering assist malfunctioning. available for inspection - vehicle jerks steering to the left or right at highway speeds, causing near miss accidents. - dealer performed alignment and did not know how to fix. they were able to replicate the issue. - no other inspection - "servic…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Pro
Electric power steering faults typically need module diagnosis with a scan tool and calibration. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
Typical parts (search links, no affiliate codes)
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