2016 Chevrolet Silverado 2500HD: Service Brakes complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 14 owner complaints for the 2016 Chevrolet Silverado 2500HD that list the service brakes component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11665358 (filed 06/06/2025): “Tranmission isn't running right and gas and brakes are not working properly. also fuel pump or relay gets hot shuts off while driving.…”
- NHTSA complaint ODI #11618920 (filed 10/09/2024): “Chevy duramax trucks, 2011-2016 use a cp4 fuel pump that will eventually fail. the engine shuts off and there is a loss of steering and brakes. this is a major safety issue. i called chevy gm 1800 222 1020 and was told, " we are aware of the problem, have no remedy, no recall has been issued yet, c…”
- NHTSA complaint ODI #11485876 (filed 09/22/2022): “My trailer brake warning bell keeps coming on all the time saying service trailer brake , then says connected. i have pulled the fuse as to not here this bell all the time. i just changed the module and it still does it. it is very annoying and not haveing brakes for the trailer really sucks. when w…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Moderate
Pads and rotors are a common DIY job with hand tools and a jack; ABS/hydraulic faults need a scan tool. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
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