2012 Chevrolet Silverado 2500HD: Structure complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 18 owner complaints for the 2012 Chevrolet Silverado 2500HD that list the structure component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11326250 (filed 05/27/2020): “The dash board on my silverado is cracked in 4 different places. two on the air bag side and two on the drivers side. they have been getting worse with time. they seem to just keep growing. *tr…”
- NHTSA complaint ODI #10905643 (filed 09/11/2016): “Passenger side dash, on left engine compartment side has cracked from the airbag compartment to the defrost air duct. the concerns are 1) impaired/failure of passenger airbag in crash, 2) exposure to sharp dash cracks which could increase injury in a crash, 3) safety of occupants inadvertently bein…”
- NHTSA complaint ODI #10875810 (filed 06/22/2016): “Cracked front dash between airbag and window defrost vent, possible airbag deploy issue. check engine light illuminates when first engine start or during use on my lml engine: repeat failing glow plugs, repeat nox sensor and def issues. there have been failing oat sensors, failed driver seat cool…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Varies
Depends on the specific failure; get a diagnosis first. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
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