Mechanic Notes

2016 Chevrolet Cruze Head Restraint recall 17V057000

Safety recall

Component: Seats: Front Assembly: Head Restraint · Campaign 17V057000 · Reported 26/01/2017

Symptoms / what can happen

In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Cause

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

Typical parts (search links, no affiliate codes)

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Sources

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