2014 Cadillac Escalade: Extremely rough ride
Common wear/failure (not a recall)
Symptoms
Owners of the 2014 Escalade report: extremely rough ride. CarComplaints.com lists 1 owner complaints, average mileage 35,000 miles.
NHTSA has 2 owner complaints for the 2014 Escalade in this area. Examples:
- NHTSA complaint ODI #11440476 (filed 11/15/2021): “The contact owns a 2014 cadillac escalade. the contact stated while driving at various speeds, the vehicle would drive rough. the vehicle was taken to an independent mechanic where it was diagnosed with needing the struts and shocks replaced. the vehicle was r…”
- NHTSA complaint ODI #11242178 (filed 08/07/2019): “Just purchased this 2014 vehicle for $32900 with 73345miles and on the way home noticed that the ride was horrible. upon checking with my mechanic the ride suspension was at fault. i am having it repaired and will seek reimbursement from the dealer. they knew …”
Likely causes
Sources do not establish a single root cause; diagnosis is needed. Owner-reported fixes are listed below.
Fix, in plain English
Most common owner-reported solutions on CarComplaints.com: none clearly reported. Check for open recalls and extended warranty coverage with a dealer before paying out of pocket.
DIY difficulty: Moderate
Shocks/struts can be DIY with proper spring compressors; air suspension diagnosis needs a scan tool. (Our assessment.)
Cost
CarComplaints.com owners report a typical repair cost of about $1,700 (owner-reported average, not a quote).
Typical parts (search links, no affiliate codes)
AutoZone · O'Reilly · Advance · RockAuto
Sources
Page last updated .